Supported host regions - List of host regions where data is stored. - Administrator Guide - 8 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR Cloud Documentation

Product
Cortex XSOAR
Version
8
Creation date
2024-03-07
Last date published
2025-07-09
Category
Administrator Guide
Solution
Cloud
Abstract

List of host regions where data is stored.

The region you select when activating the product, such as the United States or the United Kingdom, determines the physical location where your data is stored. If regulations require that your data remain within regional bounds, select the appropriate region to comply.

Cortex XSOAR ensures data redundancy by storing your data in two different zones in the region selected. In case of an outage, Cortex XSOAR will failover to the secondary zone in an attempt to prevent interruption of service (high availability).

The following table lists the regions available to host Cortex XSOAR and any associated Cortex services:

Country

Description

Australia (AU)

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of Australia.

Canada (CA)

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of Canada.

If you have a WildFire Canada cloud subscription, consider the following:

  • You cannot send file submissions for bare-metal analysis.

  • You are not protected against macOS-borne zero-day threats, but receive protection against other macOS malware in regular WildFire updates.

  • You will not be able to view file submissions in AutoFocus.

Europe (EU)

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of Europe.

France (FA)

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of France.

Germany (DE)

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of Germany.

India (IN)

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of India.

Indonesia (ID)

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of Indonesia.

Israel (IL)

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of Israel.

Japan (JP)

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of Japan.

Italy

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of Italy.

South Korea

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of South Korea.

Poland (PL)

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of Poland.

Qatar (QT)

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of Qatar.

Saudi Arabia (SA)

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of Saudi Arabia.

Singapore (SG)

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of Singapore.

South Africa (ZA)

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of South Africa.

Switzerland (CH)

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of Switzerland.

Taiwan (TW)

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of Taiwan.

United Kingdom (UK)

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of the United Kingdom.

United States (US)

All Cortex XSOAR logs and ingested data remain hosted within the boundaries of the United States.