The Cortex XSOAR license is downloaded from Cortex Gateway and determines which components users can use and how many users can access the tenant.
Cortex XSOAR requires a yearly license per user. Multi-year licenses are available.
License usage
This table describes the types of Cortex XSOAR licenses which are used in the following circumstances:
Version | Usage | License |
|---|---|---|
Cortex XSOAR (Enterprise) Edition | Built for customers who need a complete security automation solution. | Includes the SOAR Enterprise and TIM Enterprise licenses. |
Cortex XSOAR Threat Intel Management Edition | Built for Threat Intelligence and Security Operations teams who need threat intelligence-based automation. | Includes the TIM Enterprise license only. |
Cortex XSOAR Starter Edition | Built for Security Operations and Incident Response customers who need case management with collaboration and playbook-driven automation. | Includes the SOAR Enterprise license only. |
Multi-Tenant
Cortex XSOAR Enterprise, Threat Intel Management, and the Starter editions are all available for multi-tenant deployments, with a multi-tenant license. Cortex XSOAR multi-tenant deployments are designed for MSSPs (managed security service providers) and enterprises that require strict data segregation but also need the flexibility to share and manage critical security practices across tenant accounts.
If you have a multi-tenant license (for example PAN-DEMISTO-MSSP), you are entitled to a main and child tenant. If you require additional child tenants you need additional licenses.
Development/Production tenants
In Cortex XSOAR you can use a content management system with a remote repository to develop and test content. If want a development tenant, you will require a development tenant license.
License quota
The following table describes the license quotas of each version in Cortex XSOAR.
XSOAR TIM (TIM only) | XSOAR Starter Edition (SOAR only) | XSOAR (SOAR + TIM) | |
|---|---|---|---|
Integrations | Unlimited | Unlimited | Unlimited |
Incident Management | 30-day history | 180-day history* | 180-day history* |
Incident Triggered Automations | 166 daily | Unlimited | Unlimited |
Job Triggered Automations | Unlimited | Unlimited | Unlimited |
Intel Feeds | Unlimited | 5 active feeds, 100 indicators/fetch | Unlimited |
Threat Intel Library | Unlimited | Intelligence detail view and relationship data are not included | Unlimited |
Unit 42 Intelligence | Unlimited UI access, 5k/day API points | Not included | Unlimited UI access, 5k/day API points |
Note
*You can extend incident retention by purchasing an add-on. For more information, see Data retention policy.
Intel feed quotas are based on the selected Fetches Indicators field in the integration instance settings, not the enabled status. Disabling an integration instance does not affect the Intel feed quota. For example, if the AWS Feed is enabled and is fetching indicators and you don't want to include this in your quota, open the integration settings and clear the Fetches Indicators checkbox.
Cortex XSOAR users
Cortex XSOAR has the following users:
Audit user
Audit users have read-only permission in Cortex XSOAR, meaning they cannot edit system components and data or run commands, scripts, and playbooks. Audit users can view incidents, dashboards, and reports.
Full user
Full users have read-write permission in Cortex XSOAR, meaning they can view and edit system components and data. They can investigate incidents, run scripts and playbooks, chat in the War Room, and more. Full users’ access to Cortex XSOAR is determined by their assigned role.