Manage Child Tenants in the Cortex Gateway - You can change the subdomain of a child tenant, change the name of a child tenant, and delete a child tenant, in the Cortex Gateway. - Multi-Tenant Guide - 8 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR Multi-Tenant Guide
Product
Cortex XSOAR
Version
8
Creation date
2024-09-18
Last date published
2025-09-07
Category
Multi-Tenant Guide
Solution
SaaS
Retire_Doc
Retiring
Link_to_new_Doc
/r/Cortex-XSOAR/8/Cortex-XSOAR-SaaS-Documentation
Abstract

You can change the subdomain of a child tenant, change the name of a child tenant, and delete a child tenant, in the Cortex Gateway.

In the Cortex Gateway, you can manage main and child tenants, and permissions, roles, and user groups.

  1. Go to the Cortex Gateway.

  2. Locate the main tenant and then hover over the child tenant.

  3. Select one of the following:

    • Delete

      When you delete a tenant, the selected child tenant is permanently deleted with all its data. Before deleting you are prompted to confirm that you want to delete the tenant.

    • Manage Incident Retention Licenses

      You can assign the license to the child tenant if you have purchased an incident retention license.

    Note

    You can't change the child tenant's name and the subdomain name in the Cortex Gateway.

  4. To update user permissions, roles, and user groups, click Permission Management.

    Note

    Roles, permissions, and user groups are propagated to child tenants if the roles and user groups are created in the Cortex Gateway, not if they are created in the main tenant.