Incident configuration - Customize how the incident appears, add deduplication rules, and add any other customizations you require for your workflow. - Administrator Guide - 8 - Cortex XSOAR - Cortex - Security Operations

Tailor incidents to match your SOC workflow. Customize incident types, fields, and layouts for optimal clarity. Automate tasks with pre-process rules for deduplication and use post-processing scripts to take actions after remediation. Easily classify and map incidents, and personalize closed reasons for improved efficiency.