Cortex XSOAR Offboarding - FAQs - 8 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR 8 - FAQs

Product
Cortex XSOAR
Version
8
Creation date
2023-11-02
Last date published
2024-04-24
Category
FAQs
Solution
Cloud

After the license expires and there is no renewal, when do I lose access to the Cortex XSOAR tenant?

Two days after the license expires.

When does Palo Alto Networks wipe/delete the Cortex XSOAR tenant?

30 days after the license expires, the tenant is offboarded and data is not recoverable.

Does Palo Alto Networks keep any snapshots of the Cortex XSOAR tenant for the long term?

No long-term snapshots are kept after offboarding