The Cortex team is now responsible for the health of the Cortex XSOAR tenant. Notifications and alerts from each Cortex XSOAR tenant appear on a centralized dashboard and are monitored by the Cortex team 24/7.
Identified issues related to Cortex XSOAR components and cloud infrastructure are handled proactively by the Cortex team, without the need for any user intervention.
Integration and script troubleshooting can be done using integration logs under → → → .