Configure Notification Forwarding - Administrator Guide - Cortex XDR - Cortex - Security Operations

Cortex XDR Prevent Administrator Guide

Cortex XDR
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Administrator Guide

With Cortex XDR you can choose to receive notifications to keep up with the alerts that matter to your teams.

With Cortex XDR you can choose to receive notifications to keep up with the alerts that matter to your teams. To forward notifications, you create a forwarding configuration that specifies the log type you want to forward. You can also add filters to your configuration to send notifications that match specific criteria.


Cortex XDR applies the filter only to future alerts.

Use this workflow to configure notifications for alerts. To receive notifications about reports, see Create a Report from Scratch.

  1. Select SettingsConfigurationsGeneralNotifications.

  2. + Add Forwarding Configuration.

  3. Define the configuration Name and Description.

  4. Select the Log Type you want to forward:

    • Alerts—Send notifications for specific alert types (for example, XDR Agent ).

  5. In the Configuration Scope, Filter the type of information you want included in a notification.

    For example, set a filter Severity = Medium, Alert Source = XDR Agent. Cortex XDR sends the alerts or events matching this filter as a notification.

  6. (Optional) Define your Email Configuration.

    1. In Email Distribution, add the email addresses to which you want to send email notifications.

    2. Define the Email Grouping Time Frame, in minutes, to specify how often Cortex XDR sends notifications. Every 30 alerts aggregated within this time frame are sent together in one notification, sorted according to the severity. To send a notification when one alert is generated, set the time frame to 0.

    3. Choose whether you want Cortex XDR to provide an auto-generated subject.

    4. If you previously used the Log Forwarding app and want to continue forwarding logs in the same format, you can Use Legacy Log Format. See Log Format for IOC and BIOC Alerts.Log Format for IOC and BIOC Alerts

  7. Configure additional forwarding options.

    Depending on the notification integrations supported by the Log Type, configure the desired Slack channel or Syslog receiver notification settings.


    Before you can select a Slack channel or Syslog receiver you must Integrate Slack for Outbound Notifications and Integrate a Syslog Receiver.

    1. Enter the Slack channel name and select from the list of available channels.

      Slack channels are managed independently of Cortex XDR in your Slack workspace. After integrating your Slack account with your Cortex XDR tenant, Cortex XDR displays a list of specific Slack channels associated with the integrated Slack workspace.

    2. Select a Syslog receiver.

      Cortex XDR displays the list of receivers integrated with your Cortex XDR tenant.

  8. Select Done to create the forwarding configuration.

  9. (Optional) To later modify a saved forwarding configuration, right-click the configuration, and Edit, Disable, or Delete it.