Server Settings - User Guide - 2 - Cortex XPANSE - Cortex - Security Operations

Cortex Xpanse Expander User Guide

Product
Cortex XPANSE
Version
2
Creation date
2024-12-02
Last date published
2025-02-02
Category
User Guide
Solution
Cloud
Abstract

Configure server settings such as keyboard shortcuts and timestamp format.

You can configure server settings such as keyboard shortcuts and timestamp format, to create a more personalized user experience in Cortex Xpanse. Go to SettingsConfigurationsGeneralServer Settings.

Note

Keyboard shortcuts, timezone, and timestamp format are not set universally and only apply to the user who sets them.

Server Setting

Description

Keyboard Shortcuts

Enables you to change the default shortcut settings.  The shortcut value must be a keyboard letter, A through Z, and cannot be the same for both shortcuts.

Timestamp Format

The format in which to display Cortex Xpanse data. The format affects the timestamps displayed in Cortex Xpanse, auditing logs, and when exporting files.

This setting is configured per user and not per tenant.

Define the incidents target MTTR per incident severity

Determines within how many days and hours you want incidents resolved according to the incident severity Critical, High, Medium, and Low.

The defined MTTR is used to display the Resolved Incident MTTR dashboard widgets.

Impersonation Role

The type of role permissions granted to the Palo Alto Networks Support team when opening support tickets. We recommend that role permissions are granted only for a specific time frame, and full administrative permissions are granted only when specifically requested by the Support team.

Role permissions include:

  • Read-only: Default setting; grants read-only access to your tenant.

  • Support-related actions: Grants permissions to tech support file collection, dump file collection, investigation query, correlation rule, BIOC and IOC rule editing, alert starring, exclusion, and exception editing

  • Full role permissions: No limitations are applied; grants full permissions to all actions and content on your tenant

Permission Reset Timeframe: Determines how long role permissions are valid.