Troubleshoot Active Response - User Guide - 2 - Cortex XPANSE - Cortex - Security Operations

Cortex Xpanse Expander User Guide

Product
Cortex XPANSE
Version
2
Creation date
2024-05-22
Last date published
2024-07-01
Category
User Guide
Solution
Cloud

To fix a playbook error for an alert, restart the playbook.

Caution

When you restart the playbook, any data collected by the previous playbook execution may be lost.

  1. On the Incident ResponseIncidents page, select the incident that has an alert with a playbook error.

  2. In the details pane, select the Overview tab .

  3. Scroll to the alert with the alert with the playbook error, and click Restart Playbook.

If restarting the playbook does not fix the error, reach out to a member of the Customer Success Team.