Configure Access to Communication Tasks through an Engine - Administrator Guide - EoL - 6.5 - Cortex XSOAR - Cortex - Security Operations

You can use engines to enable users who do not have access to the Cortex XSOAR server to access the forms sent out in communication tasks. In such instances, the engine serves as a proxy and passes the information in the forms to the Cortex XSOAR server. To use your own certificate instead of the default self-signed certificate, configure an engine to use custom certificates.

Prerequisites

Ensure that the BindAddress in the engine d1.conf file is configured to a port on which the engine can listen. The engine server address and the configured BindAddress are required to enable external users to communicate with the Cortex XSOAR server.