Describes the service limits for Cortex XSOAR cloud.
Cortex XSOAR supports one or more tenants per customer: one for production, and one or more for development. The development tenant allows you to develop and test components (such as playbooks, automation scripts, and screen layouts) before they are deployed to production.
Indicator volume support differs between customers who own a TIM license and those who do not own a TIM license.
Cortex XSOAR production environment supports:
Feature | Without a TIM license | With a TIM license |
|---|---|---|
Incidents per day | 10,000 Rate limit of 100 incidents ingested per minute | 10,000 Rate limit of 100 incidents ingested per minute |
Total indicators stored | 3,000,000 | 100,000,000 |
Incidents retention | 180 days by default. For more information, see Retention FAQs. | |
Cortex XSOAR development environment supports:
Feature | Without a TIM license | With a TIM license |
|---|---|---|
Incidents per day | 2000 Rate limit of 100 incidents ingested per minute | 5000 Rate limit of 100 incidents ingested per minute |
Total indicators stored | 500,000 | 10,000,000 |
Incidents retention | 180 days by default. For more information, see Retention FAQs. | |
The development tenant has different technical specifications and should not be used for a production environment or stress testing.
Note
For multi-tenant deployments, the same service limits apply to each child tenant.