Integration logs - Administrator Guide - 8 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR Administrator Guide

Product
Cortex XSOAR
Version
8
Creation date
2024-02-14
Last date published
2024-06-20
Category
Administrator Guide
Solution
Cloud
Abstract

View and export integration logs in Cortex XSOAR. Integration logs record integration details in Cortex XSOAR for troubleshooting.

The Integration Logs table helps monitor, troubleshoot, and analyze performance. It provides visibility into interactions between Cortex XSOAR and external systems, facilitating effective integration management and ensuring the operational integrity of security operations.

Logs are generated for integrations developed with python or non-python code, for example JavaScript or PS.

To view integration logs, navigate to Settings & InfoSettingsIntegrationsIntegration Logs.

The integration log table displays log details sorted by date.

Note

All Integration logs are located in the integration logs table in your Cortex XSOAR tenant. If you have an engine, verbose logs (including integration logs) are also stored in the log file on your engine machine.

You can view the following data:

Field

Description

Timestamp

The date and time that the integration created the log.

Engine name

The engine server name that the integration was running on.

Log level

The log level (Debug, Error, or Info).

Command

The command that the integration ran.

Source brand

The integration name.

Source instance

The integration instance name that was set in the integration instance settings.

Bundle ID

A unique identifier for logs generated from a specific integration execution. For example, a bundle ID is assigned for all logs generated from a specific integration command or fetch incidents.

Message

A text message indicating the integration status or error.

You can do the following:

  • Update the log table

    To update the log table, click the Refresh button.

  • Filter by field

    You can filter by log table column, such as log level, brand, or instance name, and you can save filters for later use. You can also adjust the width of the columns and add or remove columns.

  • Export logs

    To export the integration log as a .tsv file, click the Export to file button.